I met Keren when she was the Director of a childcare centre that my youngest child attended.  From our first meeting her gregariousness, energy and gentleness were apparent.  She has a fun way with children that ensure she puts them and their parents at ease.

Starting our child in day-care created a sense of anxiety for the whole family.  Keren’s active involvement ensured we felt confident and were fully informed of what was happening for our child and at the centre.

Keren was particularly helpful during periods where separation was more difficult.  She provided clear strategies for us and ensured that all her educators were working from the same plan. I observed Keren working with several children and parents who were acutely emotional.

Her active engagement in these situations using a respectful, caring and firm approach helped to calm them quickly and created an atmosphere of working together to solve difficulties.

What most impressed me about Keren was her ability to attract and keep high performing educators – this is a particular problem in the childcare sector in the ACT, but Keren’s stability with educators ensured a sense of predictability for the children and parents.

Her ability to calm distressed children and parents, cut to the heart of difficulties and build a harmonious team are her outstanding qualities.

Angie- Parent