I have known Keren Huggett since October 2011, when my husband and I were looking for a new childcare centre for our, now, three-year old twins. We were fortunate enough to attend an information session, run by Keren. The session was nothing less than a revelation for both my husband and I, in terms of revealing to us the kind of professionalism and care that we might be able to find for our children in an early childhood centre. We were extremely fortunate, only a few months later, to be able to place the twins under Keren’s care. What impressed us both during the ensuing year was the extent to which we were able to trust the full care of our kids to Keren’s management – physical, emotional and psychological. Always approachable, always informed and always energised, we could talk to Keren about any issue, have it taken seriously and have it resolved or addressed in a way in which we were more than satisfied.